Shipping Policy – Crafted Sense

At Crafted Sense, we aim to provide clear and accurate shipping information so customers know what to expect before placing an order.

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Shipping Coverage

We currently offer free standard shipping on eligible orders.
Shipping availability and delivery times may vary depending on destination and carrier conditions.

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Order Processing Time

• Orders are typically processed within 1–3 business days
• Processing includes order verification, quality checks, packaging, and dispatch
• Orders are not processed or shipped on weekends or major holidays

Once your order has been shipped, you will receive a confirmation email with tracking information when available.

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Estimated Shipping Time

Shipping time refers to the time it takes for your order to travel from the fulfillment center to the delivery address.

• Standard Shipping: Estimated 10–15 business days after dispatch
• Delivery times may vary due to carrier delays, customs processing, weather, or high-demand periods

Please note that delivery timelines are estimates, not guarantees.

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Shipping Carriers

Orders may be shipped using third-party carriers or international logistics partners, depending on destination and availability.

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Customs, Duties & Taxes

International orders may be subject to customs fees, duties, or taxes imposed by the destination country.
These charges are not included in the product price and are the responsibility of the customer.

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Incorrect or Incomplete Address

Please ensure your shipping address is accurate at checkout.

Crafted Sense is not responsible for:

• Delays caused by incorrect or incomplete addresses
• Packages returned to sender due to address errors

If an order is returned due to an address issue, reshipping may require an additional fee.

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Delivered but Not Received

If tracking shows your order as “Delivered” but you have not received it:

• Allow an additional 1–2 business days for carrier updates

• Check with neighbors, building management, or local delivery offices

If the issue persists, please contact the carrier directly before reaching out to us for further assistance.

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Order Cancellations

• Orders may be canceled before shipment only
• Once an order has shipped, it cannot be canceled and must follow our Return & Refund Policy

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Returns & Shipping Costs

• Customers are responsible for return shipping costs
• Original shipping fees are non-refundable
• Please review our Return & Refund Policy for eligibility and instructions

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Contact Us

If you have questions about shipping or your order, please contact us:

📧 Email: support@craftedsense.com