Privacy policy

Privacy Policy – Crafted Sense

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from crafted-sense.myshopify.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Order Information

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name
  • Billing address
  • Shipping address
  • Payment information (including credit card numbers, PayPal, Apple Pay, Google Pay, Venmo, Cash App, Shop Pay, Alipay)
  • Email address
  • Phone number

We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect to:

  • Fulfill orders placed through the Site
  • Process payments
  • Arrange shipping
  • Provide invoices and order confirmations

Additionally, we use this Order Information to:

  • Communicate with you
  • Screen orders for potential risk or fraud
  • Provide promotional offers (only with approval and subscription)
  • Provide information or advertising related to our products or services, in line with your preferences

We use Device Information to:

  • Screen for potential risk and fraud (especially IP address)
  • Improve and optimize our Site
  • Generate analytics about how customers browse and interact with the Site
  • Assess the success of our marketing and advertising campaigns
  • Support advertising and retargeting efforts

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example:

We may also share your Personal Information to:

  • Comply with applicable laws and regulations
  • Respond to a subpoena, search warrant, or lawful request
  • Protect our rights

Behavioral Advertising

As described above, we use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.

You can learn more about targeted advertising here:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising using the links below:

You can also opt out via the Digital Advertising Alliance:
http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to:

  • Access personal information we hold about you
  • Request correction, updates, or deletion of your personal information

To exercise this right, please contact us using the information below.

We also note that we process your information to fulfill contracts (such as orders placed through the Site) or pursue legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request deletion.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, regulatory, or operational reasons.

Minors

The Site is not intended for individuals under the age of 15.

Contact Us

For more information about our privacy practices, questions, or complaints, please contact us at:

📧 Email: info@craftedsense.com or Craftedsense.inc@gmail.com

SMS: 562-395-3716

Customer Service Hours: Monday - Sunday: 8 AM - 8 PM (PST)

Address:  15310 Elliott Ave, La Puente, CA 91747

For more information, please visit our FAQ page or Terms of Service  for detailed policies. We look forward to assisting you!