We strive to make your experience with CraftedSense as smooth as possible, but we understand that questions may arise.
How much is the shipping fee?
We offer FREE worldwide shipping!
When will my order arrive?
Please allow around 2-4 weeks for your product to arrive.
Can I cancel my order once it is placed?
Once your order is placed, we immediately process it. Unfortunately, this means orders cannot be canceled. Please be certain before proceeding to checkout.
Do you have a return policy?
Yes, please refer to our Terms of Service page for our return policy and other concerns.
Where can I contact you in case of concerns with the products?
You can reach us at hello@craftedsense.com for any product concerns.
How do I proceed through the checkout process?
Once you have finished adding items to your cart, click the “Check Out” button on the Shopping Bag page. We will guide you through the checkout process.
What methods of payment do you accept?
We accept Credit Cards, Debit Cards, PayPal, and Bank Transfer (through PayPal).
How safe is my personal information?
Our site uses Secure Sockets Layer (SSL) protocol to encrypt all personal information during the checkout process. For more details, please consult our Privacy Policy.
Which browser should I use to view your site?
We recommend using the latest version of Microsoft Edge, Mozilla Firefox, Google Chrome, or Apple Safari for the best browsing experience.